Availability of Goods
All products and services are subject to availability and may be withdrawn at any time. If we do not have available goods in stock for any reason, then we will not charge you for these and we will refund any money already paid for them.
Unless otherwise stated, all prices on our website are exclusive of delivery charges which will be added to the price of the products at our checkout. Delivery prices quoted are for most UK Mainland addresses. Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) may incur additional charges (e-mail us for a quotation) and may also experience delivery delays. AM and Saturday deliveries are optional and will also incur additional charges. These can be obtained upon application.
You should note that we are only able to deliver to locations within the United Kingdom at present, unless specifically stated in the item description. The goods will be delivered to you, the buyer, at the address you provide on the order form. Most stock items are delivered to UK addresses within 5-7 working days from clearance of payment. We will endeavour to deliver goods within the time stated. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods. If any item is temporarily out of stock, we will notify you of this position and you should allow up to 14 days for dispatch of the goods. For delays of more than 14 days, you will have the right to cancel the order and we will refund any money paid by you for the goods.
As soon as we have delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order form and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery.
Time Limitation for Notification of Claims
If goods arrive in a damaged condition you should make a note on the carrier’s delivery consignment note and it will be your responsibility to inform us within 7 days from delivery. It is your responsibility to sign for the correct number of packages as shown on the carrier’s delivery consignment note. Any shortages should be noted on the consignment note and it will be your responsibility to notify us within 10 days from delivery. If we supplied you with a product or goods other than ordered it is your responsibility to notify us of any incorrect goods supplied within 7 days from delivery. Church of God, Glenmachan will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.
Product Guarantees – General
Unless otherwise stated, all products supplied are covered by the terms and conditions of the manufacturers guarantee for a period of 24 months. This guarantee specifically excludes faults caused by accident, neglect and misuse. Further information is available on our Warranty Cards concerning our Product Guarantee.
Returns and Refunds Policy
Our details Returns and Refunds policy is shown below, if you have any further queries, please call 02890 761676.
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